Privacy Policy


Last Updated: 05-09-2023


Welcome to Lupe & Sabra ("us," "we," "our," or "Lupe & Sabra"). At Lupe & Sabra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. By accessing or using our website, products, and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information to provide and improve our services:

  1. Personal Information: This includes your name, email address, shipping address, phone number, and payment details when you make a purchase.

  2. Browsing Information: We may collect your IP address, device type, browser information, and other technical data to enhance your browsing experience.

  3. Cookies: We use cookies to collect data about your interactions with our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Order Processing: To process your orders, including payment processing, shipping, and customer support.

  2. Personalization: To personalize your shopping experience, recommend products, and provide relevant content.

  3. Communication: To send order confirmations, updates, newsletters, and promotional offers. You can opt out of marketing communications at any time.

  4. Analytics: To analyze website usage, improve our products and services, and monitor the effectiveness of our marketing campaigns.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: Third-party service providers who assist us in running our business, such as payment processors, shipping partners, and marketing agencies.

  2. Legal Compliance: When required by law or to protect our rights, safety, or property.

  3. Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

Your Choices

You have rights regarding your personal information, including:

  1. Access and Correction: You can access and update your personal information by logging into your account.

  2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.

  3. Cookies: You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:


Responsable personn: Catherine Rochon

Address: 199 de la Rotonde , Montreal, QC, H3E 0C1 Canada

Phone: 438-526-1973

Thank you for choosing Lupe & Sabra. Your privacy is important to us.